After Sales Support
We offer extended warranties and excellent after sales care through the Sales Office, Technical Support and trusted third party providers.
Warranties and Reconditioning
The following products are sold with the following warranties and recommended strip down maintenance requirements.
| Product Range | Function Warranty | Accidental Damage Warranty | Preventative Planned Maintenance | Strip Down Reconditioning |
|---|---|---|---|---|
| Diamond Flowmeter | 7 years | 7 years | Annually | Not Applicable |
| Low Flow Flowmeter | 7 years | Not Applicable | Annually | Not Applicable |
| Diamond Suction Range | 7 years | 7 Years | Annually | Not Applicable |
Spare Parts
Please contact our partner, Ash Safety, for any spare parts enquiries.
Repairs & reconditioning
Please contact our partner, Ash Safety, for any repair enquiries.
Certification
All our certification can be found on gcegroup.com Quality Standards.
User Support and Training
Each product is supplied with step by step instructions on the use of the product, troubleshooting and also information on any Preventative Maintenance recommended. Should further training be required, we are able to offer the following:
User Training
Technical Training
Therapy Equipment offer full technical training on the first line maintenance, preventative maintenance and strip-down reconditioning on our four mainline products : Old Style Flowmeters, Old Style Pipeline Suction, Medireg Range and Entonox Demand Valves.
The Training Courses are normally arranged whenever sufficient demand is generated, and are held on Hospital site. The Courses are supplied free of charge.
Contact us
We are always interested to hear from prospective distributors. You can either call us or fill in the form below and we will respond as soon as possible.